Contact us | Noren MURO, a specialty store of rice koji and amazake [official mail order]

About your inquiry

For inquiries about Ren MURO online store, a rice koji amazake specialty store, please contact us below.

Online Store Inquiry Center: Please contact .

[Inquiries after ordering]

Please include the following two points in your e-mail and contact us at the above address.

  • Order number starting with 11
  • Orderer's name

About inquiry response time

Weekdays 9:00-18:00

  • Inquiries outside of business hours will be handled sequentially from the next business day.
  • Due to the high volume of inquiries, it may take up to 2 business days for us to respond. Please note.

About notes

  • The above is the contact point for inquiries regarding the online store.
  • Inquiries about the online store cannot be handled at the actual store (Kagurazaka).
  • Please contact the MURO Kagurazaka store directly by phone for questions regarding product handling at the physical store (Kagurazaka), inventory status, and questions about products after purchase.